Compare to our Competition
| Things to Consider | Protek | Competitor |
| We are listed with the BBB and have an “A+” rating |  |
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| We have a 11 year perfect record with the BBB | |
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| We are at the top of Angieslist.com and have an “A” rating | |
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| We earned Angie’s Super Service Award 5 years in a row | |
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| We have $2,000,000 insurance and have “0” claims to date | |
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| We provide a detailed written quote | |
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| We provide a “3 Year Limited Written Warranty” | |
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| We accept credit cards and have secure swiping terminals | |
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| We require no money up front to begin work or hold a spot | |
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| We caulk all joints and seams 100% - not “as needed”* | |
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| We mask the brick in contrast to only using spray shields | |
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| We paint roof jacks, brick flashing and window lintels* | |
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What You Can Expect From Us
- You can expect the work to be done the way we agreed it would be done, when we agreed it would be done and for the price we agreed to do it for
- You can expect everything discussed and agreed upon to be in writing, with your questions answered before we start work
- You can expect us to explain and be able to justify the pricing and components of our proposal, in light of our competitors’ proposals, to prove we’re the right work at the best price
- You can expect us to use only premium materials in their factory strength and inform you of the numerous product alternatives available and their benefit
- You can expect us to stay in touch with you throughout the project, quickly informing you of any delays, additions or changes to the work for any reason in or out of our control
- You can expect us to bring painters to your home that are trustworthy and dependable, and who are capable and qualified to do the work and deliver the results we’re all expecting
- You can expect us to care about your home and our work and operate with character and integrity
Tips On What To Watch For
According to the Federal Trade Commission, not all contractors operate within the law. Here are some tip-offs to potential rip-offs to watch for. We hate hearing stories from our customers and contacts of how they were taken advantage of or ripped off by contractors in the past. Improve your odds by demanding your painter does none of the following:
- Wants “deposit” or “materials” money up front (how much are you willing to lose?)
- Accepts only cash as payment (failure to report income is a federal offense)
- Operates from a number not listed in your local directory or with 411
- Does only door to door soliciting
- Claims membership with the BBB when the company is not listed at www.dallas.bbb.org
- Claims to be insured, but cannot produce a certificate of insurance on request
- Offers an unusually long warranty (warranty is only good if the company is around)
- Pressures you for a quick or immediate decision to receive their discount or best deal
- Begins work without a written formal contract outlining all items agreed upon
- Hires day laborers to perform the work or leaves to work else wear in the middle of your job